What is your cancellation policy?

Please allow 24 hours for cancellations or rescheduling. Failure to do so will result in 100% of the service charge or deduction in package/gift certificate.

If I am running late, will I still receive the full service?

Guests who arrive late are not guaranteed a full service. Johnnie will do her best to accommodate guests. However, if time does not allow, the service will be cut short by the time late. If the guest is too late to receive the service, they are responsible to pay for half price of the service.

How should I prepare for treatments?

Make sure you avoid scrubs, AHAs, benzoyl peroxide, retinols, or topical prescriptions for 3 days before your appointment. Also avoid facial waxing or injectables within a week before your appointment.

Do you take walk-ins?

Skin by Johnnie is appointment only.